QUALCO Group

QUALCO 360

Debt Portfolio
Management Simplified

An insight-driven suite of systems that effortlessly empowers users
to make precise decisions to maximise ROI.

Boost agent productivity substantially
Enhance customer engagement effectively
Ensure seamless digital channel integration
Achieve rapid and efficient implementation

INTRODUCING QUALCO 360

All capabilities in a single environment

QUALCO 360 is a comprehensive solution designed to enable more efficient Non-Performing Exposures (NPE) management and radically reduce losses. Offering a unified suite of pre-built systems that combines advanced analytics, machine learning, and digital engagement tools ensures seamless experiences for customers and users alike.

QUALCO COLLECTIONS & RECOVERIES

The #1 debt management software, handling all credit and receivable types, from early collections to legal processes and recoveries.

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DIGITAL SELF-SERVICE PORTAL

A complete digital collections solution that drives enhanced customer experience, operational efficiency, and higher liquidation rates.

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OMNICHANNEL COMMUNICATIONS

The new omnichannel customer engagement capabilities enable creditors to maximise the effectiveness of the collection process according to modern customers’ needs.

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QUALCO DATA-DRIVEN DECISION ENGINE

Automate every stage of your analytics workflow with our integrated credit portfolio analytics software.

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Use Cases

3 Ways QUALCO 360
Transforms Debt Recovery

DCA ALLOCATION OPTIMISATION
PRE-DELINQUENCY ACCOUNT MANAGEMENT
BUILDING A SELF-CURE STRATEGY

DCA ALLOCATION OPTIMISATION

Increase collections with a 5-8% net uplift
Benefit from minimal setup and zero operational costs
Simplify allocation and minimise potential disruptions
Eliminate manual processes and enhance efficiency

PRE-DELINQUENCY ACCOUNT MANAGEMENT

Detect potential risks and loss drivers early
Substantial reduction in
Reduce provision for impairment
Implement proactive measures to prevent bad debt
Identify new revenue opportunities

BUILDING A SELF-CURE STRATEGY

Cost-efficient collection process
Improve customer rehabilitation rates
Enhance customer satisfaction and loyalty
Streamline self-cure model with advanced technology

Solution Overview

Your Strategic Advantage in
Debt Recovery

Experience seamless debt recovery with QUALCO 360's holistic approach, covering the entire credit lifecycle across diverse sectors like banking, retail, and utilities. From streamlining Account Receivables collection to navigating NPE servicing, it empowers agents with a comprehensive view of customers' circumstances and recommended actions. The smooth interaction between pre-integrated systems and optimised communication channels leads to increased productivity and customer satisfaction.

DIGITAL-FIRST
APPROACH

Discover how our enhanced, entirely web-based User Interface boosts usability and productivity.

Frequently Asked Questions

How does QUALCO 360 adapt to different industries?

QUALCO 360's flexible architecture allows for seamless customisation to meet the unique needs of various industries, including banking, retail, utilities, and more. Its modular design enables tailored solutions for each sector, ensuring efficient debt management across diverse portfolios.
Can QUALCO 360 integrate with existing systems?

Yes, QUALCO 360 seamlessly integrates with existing systems, ensuring a frictionless transition and maximising the efficiency of the current infrastructure. Its compatibility with a wide range of platforms facilitates smooth data exchange and workflow optimisation, empowering your business with the flexibility you need.
What training and support options are available for implementing QUALCO 360?

QUALCO provides comprehensive training and support options tailored to the specific needs of each client. From initial implementation to ongoing monitoring, our team offers expert guidance and assistance to ensure successful deployment and enhance the benefits of QUALCO 360.
How does QUALCO 360 ensure a seamless user experience?

QUALCO 360 prioritises user experience, employing intuitive design principles and user-friendly interfaces to ensure ease of use and efficiency. Its responsive design ensures accessibility across various devices, enabling users to seamlessly navigate and utilise its powerful features. Timely access to accurate information through a single ecosystem significantly enhances customer satisfaction.