QUALCO recognises that international standards certifications allow the delivery of services and products that address client requirements while meeting the applicable regulatory and statutory requirements. The Certified Management Systems aim to strengthen the trust of clients and external stakeholders, reduce costs and create opportunities in new markets.
The company activities included in the scope of international standards certifications are:
ISO 9001:2015, the internationally recognized standard for Quality Management, provides systematic control of the company's operational activities, to ensure that clients’ requirements and expectations are being met.
Certification Registration Number: 20001210005700
At Qualco, we are constantly striving to improve our information security practices by regularly reviewing and updating our policies, procedures and control points to stay ahead of emerging threats. Our ISO 27001:2013 certification is a testament to our dedication to information security and our ongoing commitment to provide stakeholders with maximum protection and confidence in our services.
Certification Registration Number: 20201210005706
Regarding collecting and using personal information, the company’s approach is based on openness and transparency. We are committed to protecting the rights of individuals whose data is collected and processed by our business units and affiliated companies. The Company is certified under ISO 27701:2019 Privacy Information Management Systems. Privacy policies apply to all employees, third parties, alliances, and joint ventures, across all jurisdictions.
Concerning personal data, the Group seeks to ensure that the data are:
In the context of ICT Services management, the Company proceeded with the certification of the ISO 20000-1:2018 IT Service Management System. In particular, it provides a systematic and integrated process system for efficient planning, migration, provision and optimization of services, providing added value to its clients.
Certification Registration Number: 2000021005707
The company has developed a comprehensive Business Continuity Management System, as per ISO 22301:2019 requirements, aiming to minimise the impact of external and internal adverse events to its employees, client services, business operations, and stakeholders.
Certification Registration Number: 20000210005708
An anti-corruption system has been developed, implemented, maintained and continuously improved throughout the company's organizational structure, as well as in relations with third parties. The identification and management of risks, the training and information of the staff and the commitment of the Management are the basic principles of the certified System according to ISO 37001:2016.
The Company’s policy for Anti-corruption, Anti-bribery and Compliance that meets the requirements of ISO 37001:2016 and ISO 37301:2021 standards is focused on the following principles:
Certification Registration Number 20024220007751
The Environmental Management System covers all of the company’s activities, with programs and initiatives related to waste minimization, climate change mitigation, and continuous environmental awareness. Reducing the impact of the company's activities on the environment is a key commitment of the company and is achieved through the use of sustainable practices and continuous improvement of its processes.
In order to reduce the environmental impact of its operations and promote environmental sustainability, the company:
Certification Registration Number:20051220006616
The company is committed to efficient energy management by continuously improving its energy performance and by adopting best practices for energy resources saving. The company invests in energy efficient facilities and projects. The ISO 50001:2018 reflects this
The company's Energy Management System certification according to ISO 50001 standard, reflects its commitment for efficient energy management.
Certification Registration Number: 20000220008055
The company is committed to protecting the health and safety of its employees, business partners and other third parties, through actions and benefits in addition to the requirements of the law, with continuous training and information as well as management of all occupational risks and the assessment of accidents or near incidents.
The Company’s policy on Health and Safety Management is focused on the following principles:
Certification Registration Number: 2015222007759