Manage early arrears with a strategy built on intelligence, experience and data-driven insights.
Collections and Recoveries (C&R) departments are operating today in an ever-changing environment with greater complexity and strains on their staff, against a backdrop of demanding local regulatory requirements. Your customers are better informed and connected too, and many of them want extended, complex conversations. As a result, there is a need to better analyse affordability and circumstances to safely and accurately reach the best-tailored resolution for each individual customer.
Held back by legacy infrastructure, C&R departments often lack tools, data, insight, connectivity, and channels, which makes it difficult to innovate, quickly implement change, and ultimately stay ahead of the competition. QUALCO’s holistic debt collections technology solutions power your business with faster, more accurate operations that deliver better outcomes and reduced losses.
Realize cost efficiencies by centralizing debt collection operations, automating processes, and eliminating manual work. Take a proactive approach to ensure receivables are collected on a timely basis while engaging in frequent and consistent collection efforts.
Adopt KPIs and defined metrics to get a clear picture of collection rates and track performance on an ongoing basis.
Smart use of dialler technology, letters, email, text messaging, digital, self-service, communications and much more. We make sure that you contact your customer at the right time through the right channel
Through data modeling and insight-driven customer segmentation, we get a primary collection mechanism that delivers bespoke and dynamic customer workflows
Monitor the performance of inhouse and external collections teams through a wide range of off-the self or bespoke reports
The credit landscape has never been more challenging, but QUALCO's model-driven technology offers a unique, holistic approach to credit risk and debt management.
Across the entire NPL lifecycle, combine QUALCO’s market-leading systems and services to manage non-performing assets in a clear, feasible and sustainable manner.
LEARN MOREAre you managing your portfolio in the most efficient way? Would your business benefit from improved insights and analysis?
LEARN MOREWhether you’re a buyer or seller of major debt portfolios, QUALCO’s expertise and guidance will ensure you make the right deal for your business.
LEARN MOREWith experts around the world, we’ve always got an open door. Drop your message and we will connect you with one of our global offices.
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