QUALCO Collections & Recoveries Accelerator

The Smart Way to
Accelerate Early Collections

A ready-to-deploy solution for small to medium-sized retail banks and lenders, designed to streamline early-stage collections through automation, fast ROI and minimal IT effort.

Achieve fast ROI
Go-live in weeks
Integrate seamlessly
Scale with add-on capabilities

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Why
QCR Accelerator

Designed for unsecured lending portfolios, QCR Accelerator combines a built-in decision engine with pre-parameterised segmentation and a rapid deployment model. It enables medium-sized retail banks and lenders to become fully operational within weeks and quickly achieve results.

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3,5 mos

to go-live

100% ROI

in 7-8 months

Pre-Configured
Capabilities

for fast deployment

Out-of-the-Box Features

Say Goodbye to Manual Processes
With a Suite of Pre-Configured Tools

Data Structure & Roles

Simplify customer, contact, and case data management with predefined file integrations, enabling rapid deployment.
Pre-configured Segmentation

Manage cases effectively with automated segmentation and tailored treatments, ensuring consistency across all processes.
Strategies & Worklists

Build, customise, and adapt strategies to meet business needs. Manual worklists ensure efficient handling of exceptions.
Best-in-class UI

Use our intuitive, web-based interface for faster user adoption and enhanced productivity.
Integrated Decisioning

Optimise case outcomes with an advanced decision engine using customer data and pre-built rules.
Treatment Mechanism

Receive a treatment mechanism which can be easily adapted to your specific needs. Exception Monitoring, Payment Plans, and Delinquency Statuses are already pre-configured.
Contact Templates

Send tailored, template-based communications to customer segments, enhancing outreach efficiency.

out-of-box-features

How it works

Explore Our 3-step Approach
to Rapid Deployment

Solution Playback
Requirement Validation
Training

Build the Parameterisation
Client Acceptance

Client Self
Sufficiency

Frequently Asked Questions

Who can benefit from the QUALCO Collections & Recoveries (QCR) Accelerator?

The QCR Accelerator is designed for small to medium-sized banks and retail lenders seeking a unified, automated, and cost-efficient approach for efficient early-stage collections.
How does the Accelerator handle collections cases?

Cases are segmented and treated using pre-configured strategies. The system uses data like days past due, product type, and payment status to automate workflows, enable manual interventions, and set up payment arrangements.
Can the solution be customised to my organisation’s needs?

The QCR Accelerator provides customisable components, including segmentation rules, treatments, and user permissions. Clients can extend capabilities through QUALCO’s Configuration Studio or add bespoke development services.
What pre-configured roles are available?

The QCR Accelerator includes five predefined roles. Agent: handles activities like managing customer cases and sending communications; Supervisor: approves or rejects payment plans and manages reporting lines; Senior Agent: adds advanced permissions for oversight; Back Office Agent: handles administrative tasks; and System Administrator: Manages system configurations and limited access to web features.
How does the QCR Accelerator integrate with existing systems?

The solution supports integration through predefined flat file interfaces and APIs, allowing seamless data exchange with existing systems. Additional bespoke integration services are available if needed.
Is the solution scalable for future needs?

Yes, the QCR Accelerator is scalable and supports expansion into additional collections products and stages. Clients can also leverage QUALCO’s Add-Ons for advanced decisioning, digital capabilities, and litigation or restructuring processes.
What kind of training and support does QUALCO provide?

QUALCO offers a structured delivery approach that includes consultancy, training, and support during the implementation process. Clients receive ten days of specialised consultancy to ensure smooth implementation and a self-sufficient setup.