Clients contract QUALCO which in turn contracts the outsourced partners
Through the Client Portal, clients experience unprecedented insight into partners’ activities.
The QUALCO BPO service has been designed to ensure each account is allocated to the most appropriate partner. Accounts are recycled to the best fit partner once actionable insight is captured. This activity takes place faster than standard placement tools, leading to quicker collections.
Time consuming activities are managed by QUALCO including analysis and segmentation, consolidating management information, invoice reconciliation, and file transfer and processing. This enables clients to redeploy staff into other key areas.
With experts around the world, we’ve always got an open door.
